Frequently asked questions

  • How do I find a supplier?

  • What is an ATA Carnet and how can I obtain one?

  • What documentation is required to import goods into Australia?

  • How do I find out what the duty rate is for importing goods into Australia?

  • Where can I find contact lists of potential buyers?

  • Do I have to pay Goods and Services Tax on imported goods?

  • What is the safest term of payment used in exporting?

  • Where can I obtain a Certificate of Origin?

  • Do I have to register a business to import into Australia?

  • How do I import? What are the basic steps?

  • Is a customs import declaration required for all imported goods into Australia?

  • Do I need a licence to import goods into Australia?

  • What documentation do I need to export to a specific country?

  • Do I have to pay Goods and Services Tax on goods I export?

  • How do I lodge an export declaration?

  • Are any goods exempt from lodgement of an export declaration?

  • How is Goods and Services tax calculated on imported goods?

  • What are Incoterms?

  • How can I ensure full delivery of goods I have ordered and paid for?

  • How do I find out if a supplier is genuine and reliable?

  • Who is EFIC?

  • What types of businesses does EFIC assist?

  • How does EFIC help exporters and overseas investors?

  • How does a company qualify for EFIC support?

  • Where does EFIC sit in Government?

  • How secure is EFIC financing?

  • Does EFIC compete with the commercial market?

  • Do companies have to pay for EFIC's services?

  • Why does EFIC provide facilities where the commercial market won't?

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