CourseDescription
Advanced Facilitation Strategies

This course is designed for trainers and facilitators who wish to upskill and apply fresh techniques to engage their learners.

Effective Communication and Customer Service Skills

This course is designed to provide skills for effective communication and building rapport, as well as assertive behavior when dealing with difficult people and situations.

Effective presentation skills

This course captures some strategies that we believe will benefit presenters to upskill and reflect on their delivery practice in a group based environment.

Introduction to Mentoring

This course, designed for anyone providing guidance to another staff member, provides participants with techniques to become a strong mentor.

Introduction to Supervision Part 1: Pathway to Management

This training will provide you with the information and skills necessary to transition smoothly from employee to supervisor, team leader or manager.

Introduction to Supervision Part 2: Pathway to Leadership

Designed to assist managers and supervisors further develop their leadership skills.

Time Management

This course will provide participants with techniques and strategies to improve your work performance and manage your time effectively.

CONTACT US
P (08) 9365 7500
learning@cciwa.com



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Course Calendar 2017