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Ergonomics is the process of designing or arranging workplaces, products and systems so that they fit the people who use them.
This module will provide an understanding of what fatigue is and how it can be managed.
Fraudulent and corrupt behaviour can have a negative impact on individuals and an organisation.
Bribery of a foreign official and other types of corrupt conduct involving government officials are serious crimes both in Australia and around the world.
As someone who serves your customers, you will probably encounter angry and upset individuals at some point in time.
This module has been developed to help you identify the most common sales objections and understand how to respond to them.
There are hazards all around us that can be a risk to the health and safety of yourself, others and the environment.
Effective communication takes practice and an understanding of the communication process.
IIncidents have the potential to cause serious harm, injury or damage to people, equipment or the environment.
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