When can we place an employee on a performance improvement plan? Can we terminate an employee within probation? Can an employee decline a fitness for work assessment?
These are some of the top questions to our Employee Relations Helpline in November, and just some of the big-ticket human resources matters that the helpline assists with on a daily basis. 
Our team of experienced and trusted specialists provide practical, timely advice on employment laws, the awards system and other human resources matters.
And, CCIWA’s Members have unlimited access to the helpline, giving them access to some of the most qualified employment relations experts in Australia.
“New industrial relations laws have had a major impact on WA businesses, and we can see this in the number and type of calls we are receiving,” Employee Relations Helpline Manager Siobhan Griffiths said.
“Our team will respond to each call with tailored advice that helps that business with their IR and HR query and follow up with extra information if it’s required. Each adviser has tertiary qualifications, industry experience and has successfully completed our in-depth training program, so you can have the peace of mind that you are speaking with an expert.”
Employee Relations Advice Services include:
- Federal and State Minimum Entitlements
- Award Matters
- Redundancy
- Terminations
- Leave Entitlements
- Industrial Award Subscription Service
- HR Kits and Guides Subscription Services including Templates
The Employee Relations Helpline team also regularly update and distribute Employee Relations Information Sheets, which are available exclusively to CCIWA Members.
In addition, where HR issues can’t be resolved over the phone, CCIWA Members have access to our Human Resources Consulting Service which provides a variety of HR services for businesses of all sizes, from on-boarding and employee induction processes to temporary HR secondments.
“The Employee Relations Helpline is a valuable HR lifeline for WA businesses,” Griffiths said. “This has been demonstrated through a satisfaction score of 9.16 out of 10 in our Member surveys and reflects the close relationships we have built with Members as their trusted advisers.”
“With CCIWA Members are given unlimited access to our experts so it is another reason to become a CCIWA Member.”
The Employee Relations Helpline is available to answer your queries between 8am – 5pm Monday – Thursday and 8am – 4pm on Friday. Contact our helpline direct on 08 9365 7660 or email [email protected].
