Frequently Asked Questions

Below are some frequently asked questions and relevant answers regarding the CCIWA membership platform, usage and subscription products.

Can I subscribe to your newsletter without joining CCIWA?
Yes, you can subscribe to our newsletter without joining. However, some content will be accessible only for registered members.
Do you accept credit cards?
We accept credit card payment for all subscriptions and products/services offered through our platform.
How do I contribute content?
In order to contribute to the CCIWA website and reach thousands of industry professionals all you have to do is submit a proposal to us. In order to do this, visit the contact us page.
How do I propose a partnership with you?
For any and all business development requests please complete the contact us form on the website. We will get back to you within one working day.
How do I report website bugs?
You can report website bugs by completing the form found on the contact us page.

When submitting the report please mention the device, browser and browser version you are using. All will help us identify and fix any issues quickly and efficiently.

What is the Knowledge Base and how do I access it?
The Knowledge Base section of the CCIWA website consists of a growing number of hard to find content items designed to help solve business-related problems for organisations across Western Australia. The content set includes everything from editorial and useful templates and checklists and How to guides.

To gain access to the content you must either become a member, or login to your account.

What membership packages do you offer?
CCIWA offer subscription packages for all sizes of businesses ranging from the ‘ENTRY’ package aimed at sole traders, all the way through to the ‘CORPORATE’ package which is aimed at organisations with more than 200 employees.

Please contact our membership team for further information: membership@cciwa.com.

Where are you located?
CCIWA have offices located across Western Australia, with our head office being based in East Perth.
Why can't I view your content?
CCIWA is a membership organisation supporting businesses across Western Australia. To view some content items you will need an account.

Please click here to join CCIWA.