Free HR Services from our Employee Relations Experts. Find out more.

Our Business Services

Chamber of Commerce & Industry WA

With over 130 years of experience representing WA businesses, we’re ready to help with the resources and advice you need to succeed.

Employee Relations Helpline

Employee Relations Helpline

Get timely, reliable and practical employee relations advice on employment laws, the awards system and other human resource matters. CCIWA Members get unlimited access.

Business Law WA - Legal Services

Legal Services at BLWA

Through our incorporated legal practice, Business Law WA, our team of experienced, client-focused business lawyers offer a full range of Commercial Law & Employment Law services for all your essential legal needs.

Accounting & Taxation Services

Optima Partners and CCIWA

Innovative and personalised accounting, taxation and business advisory services that focus on delivering the best results to help your business grow.

Workplace Health & Safety Services

Workplace Health & Safety Services

Unlock the potential of your business with our suite of staff training and development programs, crafted by workplace relations experts and tailored to your business needs.

Construction & Mining IR Services

Construction & Mining IR Services

We offer extensive, independent and practical industrial and labour relations support to the engineering, construction and mining industries.

Workplace Training & Development

Workplace Training & Development

Unlock the potential of your business with our suite of staff training and development programs, crafted by workplace relations experts and tailored to your business needs.

Apprenticeship Support Australia WA

Apprenticeship Support Australia WA

Our dedicated team specialises in assisting employers maximise the benefits of investing in apprenticeships and traineeships to build local skills for the diverse WA workforce. Our team of experts will provide all the advice, support and services you need — free of charge.

Work Integrated Learning – Internships

Work Integrated Learning - Internships

Tap into WA’s future workforce with our Work Integrated Learning – Internships program. This free service facilitates university student work experience placements for your business.

Industry Capability Network WA

Industry Capability Network WA

Connecting your business with mining, construction, infrastructure, defence and other major projects using the ICN Gateway.

International Trade Services

International Trade Services

Take your business global using our comprehensive suite of international trade services to streamline importing and exporting, reduce risks and identify international partners.

You have one free articles for this month. Sign up for a CCIWA Membership for unlimited access.

Small business to exporter – case study

By CCIWA Editor

Vekta Advanced Automation, Malaga 

Robotics engineer Ed Serrano took a punt on his business — making saws that cut timber for building houses — because he believed in an orphan product. 

The company – Vekta Advanced Automation – has since set up a manufacturing base in the United States and also exports to Canada and New Zealand. 

“I was an engineer for another company prior to Vekta, and I got to know the products and the industry,” he said.  

“When the recession hit, the company decided to discontinue one line of product. It had been one of the bread-and-butter products I’d worked on. At the time it wasn’t selling well … but I felt it just needed TLC.” 

Serrano, his wife Shelena and brother Jeff, a mechanical engineer, negotiated to buy the rights to the product and pay it off over two years. 

“We were able to start the business, let it grow and pay the amount off over time,” Ed said. 

“We also felt that the only way to move the company forward was to develop a new product. We built a material handling machine that we sold into the US. We sold quite a lot and that enabled us to fund more development. We now have a larger product base to fund the business.”  

Delivering a successful new product every couple of years allowed Vekta to fund more development and stay ahead of the competition. 

To develop a printer that marks lengths of timber with details helpful to a build, Serrano approached Hewlett-Packard and negotiated approval to incorporate the computer giant’s technology. 

Jeff set up the manufacturing base in the US, where the company’s market is five times bigger than at home.  

Ed has learned some important lessons along the way. “People told me setting up a business would be stressful, but you don’t appreciate how stressful until you’re there — particularly on cash flow,” he said.  

“If I did this again I would understand finance and cash flow more — and plan for contingencies. “You do have to be willing to take the risk, but it’s a marathon not a sprint. Take one step at a time. As long as you’re making progress, that’s good.” 

Ed’s efforts were recognised when he took out the 2018 40under40 Medium Business category. 

Vekta Advanced Automation, Malaga 

Robotics engineer Ed Serrano took a punt on his business — making saws that cut timber for building houses — because he believed in an orphan product.