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Dealing with aggressive customers

You need to know what to do to keep yourself, your staff and your customers safe if someone is resistant to reasonable requests or becomes aggressive or violent.

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Acknowledgement of Country

The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.

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