As a Member, you have unlimited access to our Employee Relations Helpline.
We have some of the most qualified employment relations experts in Australia. They are available via our Employee Relations Helpline to answer your queries between:
Monday – Thursday 8am – 5pm
Friday 8am – 4pm
Contact our helpline direct on 08 9365 7660.
New industrial relations laws affect WA businesses. Be prepared to meet the requirements for the upcoming deadlines.
In WA there are two industrial relations systems governed by different legislation that include minimum employee entitlements. It can be difficult to know what they are and how they apply. We can assist you to understand these, including but not limited to:
Australia has more than 100 industry and occupation awards that cover most people who are employed. The awards system can be complex to navigate. We can assist you with:
Redundancy happens when a business no longer requires a particular role. Redundancy generally arises out of an employer’s decision to implement significant change in their business due to a shift in operational requirements, such as a restructure, closure or expansion, or reducing costs.
Not sure of your obligations in the national system in relation to redundancy? Our employee relations experts can support you with:
Employment can be terminated by either the employer or the employee. It’s important to follow the right procedure before ending someone’s employment.
Our employee relations specialists can help ensure you follow the correct process and meet your obligations when terminating an employment relationship, including in relation to:
The National Employment Standards (NES) and the Minimum Conditions of Employment set the minimum leave entitlements for employees in WA. However, an award or registered/enterprise agreement can provide for other leave entitlements in addition to what is in these.
Our employee relations experts can assist you with:
Industrial awards set the legal minimum wage in Western Australia. They also provide minimum terms and conditions for employees who are covered by an applicable award.
Paying the correct award rate, including casual pay rates and overtime rates, is critical as underpayments can accumulate quickly and, if left unchecked, can significantly impact your business’ bottom line. Ensuring your business complies with the relevant award terms and conditions is critical to ensuring fair treatment of your workers and avoiding costly underpayment claims and significant fines. Serious contraventions carry penalties payable of up to $187,800 for individuals or $939,000 for body corporates, and punishment for criminal offences can include a maximum of 10 years’ imprisonment and a fine up to $1.565 million for individuals, or up to $7.825m for body corporates.
Our Industrial Award Subscription Service includes:
Member price: $120 per annum
Standard price: $150 per annum
(GST exclusive)
Set up an Award Subscription
Contact usOur Employee Relations Information Sheets are available exclusively to CCIWA Members. If you are having trouble accessing them or are interested in becoming a Member to gain access, please contact our Membership team at [email protected] or on 1300 422 492.
Please call our Employee Relations Helpline on 08 9365 7660 for tailored advice from one of our expert advisers.
Our information sheets explain the minimum employee entitlements in Australia. Please note that your employees may be entitled to more than what is listed on these. This is dependent on what specific instruments cover those employees.
These information sheets explain the best practice ways of managing your employees. Please note that these may be different from your internal policies and procedures.
The information sheets below cover common employer queries.
Where HR issues can’t be resolved over the phone, Members have access to our Human Resources Consulting Service which provides a variety of HR services for businesses of all sizes, from on-boarding and employee induction processes to temporary HR secondments.
Our client-centric team has diverse industry experience in providing HR support to the WA business community to ensure a productive, motivated, and engaged workforce. Our people skills, practical knowledge, and operational expertise enable us to offer a wide range of services and practical advice that will ensure fair treatment of the WA workforce and help your business succeed.
We work individually with each client to develop a comprehensive understanding of your industry and work with you to develop practical solutions to resolve the root causes of your workplace issue.
We offer a variety of HR services for businesses of all sizes. Our practical advice ensures fair treatment of the WA workforce to help your business succeed. We can support you with:
Our free online HR Health Check-up helps you assess knowledge, policies, and processes across key HR functions like wages, diversity, strategy, and workplace culture. In just ten minutes, this self-rated assessment delivers a comprehensive score and detailed breakdown of your HR performance.
Is your business legally protected and compliant? Our free online Business Compliance Health Check helps you evaluate the legal risks across your business structure, intellectual property, securities, contracts, regulations and governance.
Keeping employees engaged is crucial for the well-being of your staff and the success of your organisation. At the centre of a productive and motivated workforce is the quality of your employee performance management process. This includes performance appraisal strategies, performance improvement plans, and employee policies. Often absenteeism is a symptom of a broader issue, that if left unaddressed, or documented inappropriately, can lead to demotivation and employee performance issues. We provide support on individual employee performance issues, such as absenteeism, breach of policy, and underperformance, with more complex cases backed by our experienced legal practice specialising in workplace relations and employment law.
It is important that organisations recognise the link between workforce diversity and higher performance. Valuing workplace diversity enables West Australian businesses to not only reflect the local communities in which we live, but also encourages innovation through embracing distinct perspectives and supports organisational performance. Our consultants help you to develop strategies to enable your organisation to be more inclusive. We review your processes, practices, and documentation to ensure alignment with your organisation’s goals to become a more inclusive and diverse workplace.
Workforce planning and development is becoming the most practical way of maintaining competitive advantage. Succession and workforce planning is all about aligning your organisation’s strategic goals with the capabilities required to deliver it. Our HR Consultants assess the key roles and map your current capabilities within a talent matrix to identify opportunities for retain and develop talent and the workforce skills required to drive the future of your business.
Every workplace has its own unique culture – the shared values, beliefs, attitudes, and assumptions that shape behaviour. As the saying goes ‘what gets rewarded gets repeated’. Therefore, employees’ positive behaviours and mindsets are the direct results of how effectively leaders lead. Our consultants work with you to develop strategies to improve your workplace culture, including fostering collaboration and communication, aligning HR policies and practices, goal setting and reinforcement, and customised leadership workshops.
Training has been demonstrated to improve organisational performance and employee engagement, however, training for training’s sake is counterintuitive. For the return on investment to be realised, organisational training needs to be designed, targeted, delivered, and measured based on the needs of the organisation and its employees. A training needs analysis is a systematic activity of identifying gaps in the current skills of your workforce at an individual, task, or organisational level. This is tailored to the organisation and the specific roles existing within the hierarchy. Our team works with you to identify key training priorities to ensure your organisation develops the skills that it needs for today to build the capabilities required for tomorrow.
How leaders conduct themselves through change will impact the desired and actual outcomes. When implementing organisational change, it is crucial to develop a detailed plan not only manage the change itself, but also a considered strategy for the transition that your workforce will need to go through to embrace and thrive after the change. Our consultants work with you to develop a thorough plan that considers the key elements of consultation with stakeholders, timelines, communication, training, resistance assessment, and risk assessment.
Employee surveys are an effective way to gather data about the workforce, however, if not properly developed and analysed, these are prone to bias and misleading interpretations. We develop, implement, and analyse customised employee pulse surveys and employee engagement surveys, providing you with valuable data to enable effective business decision-making. By adopting an evidence-based approach to employee engagement, we tailor solutions to the unique profile of your workforce. To ensure that your HR function is optimised, our team will conduct independent audits on your HR practices, policies, and procedures in alignment with legislative requirements, organisational strategy, and best practice.
Recent research shows that nearly a third of Australian workers report that mental health is their biggest challenge at work. It is critical to create a safe space for your workforce and enable a culture in which employees can have open conversations about their wellbeing and mental health. This crucial for supporting organisational performance, as how we feel and perform at work are intricately linked. CCIWA provides training and coaching support for leaders, managers, and supervisors dealing with supporting mental health in the workplace, and advice on policies and practices that help to enable a more supportive working environment.
Our free HR online assessment tool is designed to help you evaluate your organisations’ knowledge, policies, and processes across a wide range of human resource functions.
Let's get startedTelephone: (08) 9365 7415
Email: [email protected]
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