Employee & industrial relations

Download our ERAC brochure to find out more about our services

CCI's professional employee relations team provides advice and consultancy services to employers on employment issues. Whether you need a wage rate over the phone, an agreement negotiated with employees or a union on your behalf, or help with writing an HR policy, CCI's experienced employee relations team can assist.

IR Master Class – can your business afford not to?

Click here to find out how CCI can help your business develop its IR knowledge to a professional level across a range of industrial relations issues.

Standard program - 13 weeks (1 session per week)

  • 4 March - 3 June: Wednesdays, 3:30 pm to 7:00 pm
  • 4 August - 27 October: Tuesdays, 9.00am - 12.30pm

Intensive program - 2 weeks, full time

  • 9 - 12 November: Monday - Thursday, 8.30am - 4.30pm
  • 30 November - 3 December: Monday - Thursday, 8.30am - 4.30pm
For more information or to express an interest in attending CCI’s IR Master Class, please contact CCI’s Employee Relations Advice team on (08) 9365 7660 or email advice@cciwa.com.



Bullying and Harassment Awareness Training Kit

With the commencement of the new anti-bullying provisions on 1 January 2014 it is important for all business to take steps to minimise the risk of bullying occurring in the workplace and the likelihood of a claim. Training employees on what is acceptable workplace behaviour is one of the tools that can help reduce this risk.  This toolkit provides employers with the material to run their own in house bullying and harassment training.

ER Consulting

With the largest team of employee relations specialists in WA, CCI consultants understand the issues affecting your industry and strive to provide practical, cost effective industrial relations solutions to employers.

What we can do for your business:

  • Develop an employee relations strategy to help employers get the best out of their employees.
  • Develop HR policies that meet current legislative requirements.
  • Provide your business with comprehensive and cost effective training courses.
  • Assist employers resolve employee disputes in-house.
  • Provide effective representation in cases where external parties become involved.

Click here to read more about what we can do to help your business.

Employee Relations Advice

CCI’s Employee Relations Advice Centre provides information and advice on a wide range of human resources and employee relations issues.

Businesses who join under the Member Advantage arrangement receive unlimited telephone access to the Employee Relations Advice Centre as part of their annual membership fee.  

Call today for assistance with the following:

  • Wage rates
  • Award and agreement interpretation
  • Performance management and termination
  • Absenteeism and attendance management
  • Equal opportunity, bullying and harassment
  • Workplace investigations
  • Union right of entry
  • Workplace policies and procedures
  • Employee minimum entitlements
  • Recruitment
  • Unfair dismissals
  • Record keeping

Ph: (08) 9365 7660
Email: advice@cciwa.com

Our phone line is open during the following times:
Monday - Thursday: 8am - 5pm
Friday: 8am - 4pm

The line is closed on weekends and public holidays


Human Resources and Employee Relations Training

Are you looking for HR & ER training for your staff?
Managing your human resources effectively is critical to sustaining a productive workplace. We offer a range of courses designed to give managers and other professionals a practical understanding of what is required in today's workplace.  

View available HR and ER courses

ERAC opening hours

Monday-Thursday: 8am-5pm
Friday: 8am-4pm
Weekends and
Public Holidays:

(08) 9365 7660