Managing Workplace Conflict

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Managing Workplace Conflict

Features
Duration
30 min
Assessments
1
Passmark
80%
Suitable For
General Staff
What you'll learn
  • How to minimize negative effects of conflict
  • Develop effective conflict resolution skills
  • Preserve staff productivity and relationships
Course Description

When conflict arises in the workplace, it can reduce productivity, harm staff relationships and damage morale. As a manager, developing effective conflict resolution skills is essential to your effectiveness as a leader.

Conflict is inevitable in professional life but it doesn’t need to have destructive consequences for your organisation. Depending on how you manage a conflict, the negative effects can be minimised, and positive effects may result.

An organisation uses performance management activities to support and enhance your skills and performance and align them with its strategic goals.

Prerequisites

No prerequisites or requirements.

$55.00 CCIWA Member Price
$82.50 Non-Member Price
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