Managing Workplace Conflict

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Managing Workplace Conflict

30 min
Suitable For
General Staff
Learning Outcomes
  • How to minimize negative effects of conflict
  • Develop effective conflict resolution skills
  • Preserve staff productivity and relationships
Course Description

When conflict arises in the workplace, it can reduce productivity, harm staff relationships and damage morale. As a manager, developing effective conflict resolution skills is essential to your effectiveness as a leader.

Conflict is inevitable in professional life but it doesn’t need to have destructive consequences for your organisation. Depending on how you manage a conflict, the negative effects can be minimised, and positive effects may result.

An organisation uses performance management activities to support and enhance your skills and performance and align them with its strategic goals.


No prerequisites or requirements.

$50.00 ex GST CCIWA Member Price
ex GST
Non-Member Price

$75.00 ex GST

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