Commercialising with compassion in tight times

This year’s NDIS Conference will get you up to speed on all the changes in the National Disability Insurance Scheme.

Remaining sustainable while operating in the NDIS space is not easy feat in today’s economic and uncertain climate.

This year’s WA NDIS conference on June 30, with the theme of ‘commercialising with compassion’ will offer innovative and creative solutions to what’s currently happening in the industry.

Hear from Federal Minister for Social Services Christian Porter, who will outline proposed NDIS reforms while other experts and leaders will share their insights on how to succeed in the NDIS marketplace.

Cahoots CEO Jess Karlsson will share her thoughts on the journey of establishing and building Cahoots as a mission-driven organisation, while CCI’s Industrial Relations and Safety Manager Paul Moss will explore some of the IR challenges currently facing employers.

Good Samaritan Industries CEO John Knowles will present a keynote on Profit for Purpose.

Senior Retail Operations Manager Paige Lynam recently shared her passion for working for the charity with The Guide.

Lynam has been with Good Sammy’s for four years, commencing as Kelmscott Store Manager before being promoted twice to reach her current position.

“My role’s main focus establishes and implements strategies for GSI’s 27 iconic Good Sammy retail outlets,” she says.

“Each year, serving 1.2 million customers we employ 220 staff and 200 volunteers and work experience students in our shops.

“Nearly half of the staff and all the students are people with a disability. They are central to our purpose of providing the dignity and friendships that come from earning a living.”

Lynam says she rarely sits behind the desk for the day and likes to get out to the stores.

“One of the biggest challenges I face is the same as most retail executives in the current economic climate, particularly in relation to meeting financial KPIs and thinking outside of the box to diversify how we undertake our business operations,” she says.

“In my case, I also have to develop and expand on the support we provide for people with a disability.

“The highlight of this busy schedule is developing our valued staff. I really enjoy collaborating and innovating for deliverables and actions that can affect positive change to people.

“After all, people are the biggest asset of any organisation and I really value working alongside all our staff and volunteers.”


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