Employee Relations Advice Centre

FREE employee relations advice is just a phone call – or download – away.

Included in most Chamber of Commerce and Industry of Western Australia (CCIWA) membership packages, our Employee Relations Advice Centre (ERAC) provides free, accurate and timely advice over the phone.

ERAC provides a wide range of advice

  • Award matters
  • Human resource management
  • Minimum wages and employment conditions
  • Apprentice and trainee entitlements
  • Union right of entry
  • Unfair dismissal
  • Equal opportunity
  • Award coverage
  • Redundancy
  • Terminations
  • Leave entitlements

ERAC is the shopfront of an integrated service offered by CCIWA.

Contact the team today on (08) 9365 7660, it's free!*

In addition to the above, Members will also have access to the following:

Information Sheets

Free Information Sheets

ERAC Information Sheets provide helpful information that will assist in your understanding of a diverse range of Industrial Relations and Human Resource management topics.

Information Sheets are FREE to download for CCIWA Members.

► Read more about our great range of Information Sheets here.


CCIWA’s comprehensive range of guides offer ready-to-use employment forms and essential information to help you with employee and industrial relations matters.

The guides are available by subscription, with CCIWA Members receiving a substantial discount.

► Find out more about our guides here.

Industrial Award Service

Industrial Awards Service

CCIWA Members can subscribe to our Industrial Awards Service which covers most Modern Awards and many West Australian Awards.

Contact the Employee Relations Advice Centre below for more information and how to subscribe to this service.

► Find out more about our awards service here.

Harassment and Bullying Awareness KitHarassment and Bullying Awareness

Help protect your business by delivering your own in–house bullying and harassment training with CCIWA’s new training kit.

The detailed kit includes:

  • A detailed trainers plan
  • A PowerPoint presentation
  • A course book
  • Activities with trainer notes
  • Real life case examples

► Interested in this kit? Click here for more information, contact our team on (08) 9365 7660.


A range of links, useful information and additional services that the Employee Relations Advice Centre can provide.

Read more

Contact us

Call ERAC for practical and customised assistance.

Contact our Employee Relations Advice Centre on (08) 9365 7660 or complete the form below.

* Free for selected membership packages

Employee Relations Advice and Services
Business Law WA
Construction Services
Employee Relations Advice Centre
Employee Relations Consulting