Health & Community Services

The health and social assistance sector is currently Western Australia’s biggest employer and will play a prominent role in creating future work opportunities. As the provision of services to people plays a prominent role in Western Australia, we must ensure that the health and community services industry has the capability and capacity to respond to the changing conditions efficiently and effectively.

We believe a sustainable, capable and innovative health and community services industry is crucial to the well-being and prosperity of Western Australians.

We’re working for

  • Understanding the challenges of market-oriented and consumer-driven approaches to the delivery of care services.
  • Ensuring the health and community services industry has the capability to deliver high quality services via an adequately skilled workforce.
  • Facilitating knowledge-sharing between the health and community services industry and other sectors of the economy.
  • Advocating for the adoption of innovative investment approaches to improve social and economic outcomes and ensure the financial sustainability of the health and community services industry.

What we’ve been up to

In this changing environment, the health and social assistance industry is being challenged to attract and retain an adequately skilled workforce by the growing demand for services, the adoption of contemporary models of care, higher consumer expectations and the transition to market-oriented business models. As part of the changing environment, CCIWA convened a World Café discussion on October 23, 2019. Our objective was to invite care support services and agencies to share their ideas and discuss issues that matter about the workforce challenges facing the health and social assistance industry.

CCIWA World Café Book of Proceedings

In our submission to the NDIS WA Market Review, we advocated for prices to be reviewed and adjusted at a regional level to ensure they adequately reflect the cost of service provision in Western Australia. We also called for more clarity and transparency in how NDIS prices are determined, including all assumptions used in pricing models.

Submission to the NDIS Market Review

We recommended that the State Government integrates its 10-Year Strategy on Homelessness with work done by the WA Alliance to End Homelessness. We are also advocating for the State Government to assess opportunities and implement strategies to use Social Impact Investment and other forms of financing and investment to address the supply of social housing.

Submission to the State Government’s 10-Year Strategy on Homelessness

Our Gender Equity Reference Group is working to understand key opportunities, enablers and barriers to adopting gender equity practice in Western Australia. In our submission to the State Government’s gender equity strategy, we highlighted some of the benefits of greater gender equity for businesses. We also highlighted some of the benefits and limitations of various tools used to enhance gender equity in the workplace.

Submission to the State Government’s gender equity strategy