Membership Terms and Conditions

Membership Terms and Conditions

These terms and conditions (Terms and Conditions) apply to the Chamber of Commerce and Industry of Western Australia Limited (CCIWA) Memberships and to the purchase of CCIWA publications.

All Members agree to be bound by and comply with, CCIWA’s constitution (the Constitution), by-laws, the rules and regulations of the Board and/or Council (as appropriate) and these Terms and Conditions, as amended or varied, from time to time.

As a company limited by guarantee, Members provide a guarantee under the Constitution in the event of a winding-up. The guarantee is limited to the membership fee as detailed in your membership application form.

CCIWA is committed to advancing trade and commerce in Western Australia, driven by our fundamental belief in free enterprise.

Our vision is for Western Australia to be the best place to live and do business. To achieve this, we listen to the needs of all our stakeholders — businesses, families, consumers and the WA workforce – and respond with agenda-setting policy and advocacy work. By becoming a Member, you will a part of something bigger and help CCIWA achieve this vision.

Membership Years

A membership year for CCIWA Membership commences on the date you join CCIWA and ends on the 12-month anniversary of joining (Membership Year).

CCIWA Membership will continue until a written resignation of membership is received by CCIWA.

Membership Fees

You agree to pay CCIWA the annual membership fee (the Annual Membership Fees) as detailed in your membership application form or as determined by CCIWA from time to time.

The Annual Membership Fees are GST exclusive unless provided otherwise.

CCIWA offers two options for payment of the Annual Membership Fees:

  • one-off total payment in full; or
  • 12-monthly instalment payments by direct debit.

One-off payment:

  • The one-off payment of the Annual Membership Fees will be payable in full upfront upon applying for membership (or seeking renewal or reinstatement of membership for subsequent Membership Years (as the case may be)).
  • If your membership is resigned during a Membership Year, the one-off payment of the Annual Membership Fees for that Membership Year will not be refunded.

12-monthly instalment payments:

  • Members may choose to take up the 12-monthly instalment plan for payment of the Annual Membership Fees. This option is only available if payments are received via direct debit and upfront on the start date of the membership period. The first monthly instalment is payable upfront upon applying for membership (or seeking renewal or reinstatement of membership for subsequent Membership Years (as the case may be)) and the remaining balance of the Annual Membership Fee is split equally by the remaining 11 months in the Membership Year. For the remaining 11 months, the direct debit will occur each month on the same day that the first debit order occurred.
  • Members who have chosen to pay the Annual Membership Fees by 12-monthly instalments must ensure that all payments are completed and that the total Annual Membership Fees have been paid by the end of the Membership Year.
  • If a Member chooses to resign their membership prior to the end of the Membership Year, the balance of their Annual Membership Fee (being, all remaining monthly instalments) is due and payable immediately upon resignation.

Resignation and termination

You may resign your membership at any time by written notice to CCIWA.

Written notice of resignation of your CCIWA membership should be sent to:

CCIWA Membership Team
PO Box 7298
Perth CBD WA 6850

Or emailed to [email protected]

CCIWA may terminate your membership if you do not pay your membership fees for more than 30 days after they are due for payment.

Membership Services

CCIWA provides its members with a range of services and benefits as part of its membership (Membership Services). The provision of Membership Services is at all times at the absolute discretion of CCIWA and is subject to change, variation or cancellation at any time.

Membership Services are provided solely for the use, for the benefit and in the interests, of the Member.

Details of CCIWA Membership packages are provided on our website and are subject to change, variation or cancellation at any time.

CCIWA makes no representation or promises that the Membership Services offered at the time of joining CCIWA or renewal of membership will continue to be provided to members.

Member Communications

As part of your membership, you will be subscribed to our “Member Communications” for information relating to your membership. You will also receive our fortnightly news update, Business Pulse and weekly events and training update, The Guide and any other marketing materials we think may be of interest to you. You may unsubscribe from these communications using the link at the bottom of the emails you receive in accordance with our privacy policy (which is available on our website).

Point of Contact for Membership Services

You must nominate one primary point of contact on your membership application form and/or when you join CCIWA as a member on the website (Primary Member Contact). The Primary Member Contact is the main point of contact between CCIWA and the Member. Only the Primary Member Contact has the authority to nominate and authorise additional contacts associated with the membership (Additional Member Contacts). The Primary Member Contact and any Additional Member Contacts are Member Contacts.

Membership Services will only be provided to Members via a Member Contact. Each time an individual seeks to utilise Membership Services (such as the Employment Relations Advice Call Centre (ERAC), access to the Member Portal, Publications or Training and Events, etc), CCIWA will verify your CCIWA Membership by cross referencing the details of the individual against the Member Contact details that we have on our system.

In the event a Member Contact leaves your organisation, it is your responsibility to inform CCIWA as soon as reasonably practicable. CCIWA does not accept any liability for any claim which may arise from an individual accessing Membership Services as a Member Contact, if that person is no longer a current employee of the Member and you have not informed CCIWA.

Social Media Platforms

CCIWA may wish to promote your organisation and refer to you as being associated with CCIWA on social media platforms.

By completing a member application form and becoming a Member, you acknowledge and consent to being publicly associated with CCIWA and you agree that you may be promoted, referred to and tagged on various social media platforms, including but not limited to, Instagram, Twitter, Facebook and LinkedIn.

Only authorised CCIWA employees who have been trained in acceptable social media guidelines will be permitted to utilise social media platforms in this way and at all times, CCIWA and its employees will act in accordance with CCIWA’s Media and Social Media Policy.

You may request to opt out of this at any time. If you do not consent to your organisation being promoted and/or being associated with CCIWA on social media platforms, please provide written instructions of your organisation opting out of this feature to CCIWA via email to [email protected].

Inappropriate Conduct and Behaviour

When utilising Membership Services, Members and Member Contacts must at all times show courtesy and respect to CCIWA staff and observe minimum standards of conduct and behaviour.

If at any time, the conduct or behaviour of a Member and/or Member Contact (eg when accessing the Employment Relations Advice Centre or Member Portal, during a Training or Event or during any communication to CCIWA via phone/email, etc) is reasonably deemed by CCIWA to be:

  • inappropriate;
  • harassing, intimidating, overbearing or physically or emotionally threatening;
  • a misuse of the Membership Services (ie for personal use and not for the benefit, or in the interests, of the Member); or
  • contrary to the objects, interests or reputation of CCIWA,

CCIWA (in its absolute discretion) reserves the right to refuse access to the Membership Services for the period that the inappropriate behaviour/ conduct continues.

Use of Membership Services

Membership Services are provided solely for the use, for the benefit and in the interests, of the Member. Membership Services must not be used for personal or commercial use or financial gain of the Member and/or Member Contact.

For example, if a Member is an organisation that provides services to its clients/customers that are similar to the Membership Services (ie HR, IR or WHS advice, employer hotline, etc), that Member may:

  • only use the Membership Services (ie advice received from ERAC and/or CCIWA publications and updates) in relation to its own employees; and
  • not use the Membership Services in relation to the provision of services to its clients/customers (ie rebranding advice received from ERAC and/or rebranding CCIWA publications, updates and newsletters, etc) for its own commercial and financial gain.

Such misuse of Membership Services may equate to breach of our intellectual property and CCIWA reserves the right to seek compensation and/or commence legal proceedings in relation to the misuse/breach.

For the avoidance of any doubt, CCIWA (in its absolute discretion) reserves the right to cancel Membership immediately if any misuse of Membership Services is discovered.

Not legal or professional advice

The contents of CCIWA’s publications are provided as general guides only and are not designed to be comprehensive or to provide legal advice and should not be relied upon as such. Formal and specific legal and/or professional advice should be sought to address your individual circumstances.

No Liability for Publications

CCIWA has taken all reasonable care in preparing its publications. CCIWA publications are intended to provide general information in summary form, current at the time of first publication.
CCIWA gives no warranties or assurances and makes no representations about its publications, including in respect of its relevance, reliability, accuracy or completeness. CCIWA gives no assurances that its publications are suitable for your intended use.

CCIWA does not accept any liability for any claim which may arise from any person acting or refraining from acting based on information contained in a publication.
To the fullest extent permitted by law, CCIWA, its employees and/or any other person involved in the preparation of CCIWA publications excludes all liability including for any direct, indirect or consequential loss or damage suffered by any person acting or refraining from acting as a result of any CCIWA publication, or otherwise in connection with it.

Intellectual Property

CCIWA owns the intellectual property, including copyright, in all content of its publications.

Reproduction of any CCIWA publication is not permitted without prior written authorisation from CCIWA. If CCIWA grants permission, you must give appropriate attribution to the author and date of first publication.

Members are not permitted to use the CCIWA name or logo, including on their websites or business stationery or to suggest that they are sponsored, endorsed by, or affiliated with, CCIWA without obtaining prior written authorisation from CCIWA. You acknowledge that all decisions as to whether to permit your use of the CCIWA name or logo are made by CCIWA in its absolute discretion.

No Liability for Third Party Products and Services

Membership Services may include access to third party products and services. Depending on your level of CCIWA Membership package, the provision of third party services and products may be included in your Annual Membership Fee or as a separate paid subscription service.

By accessing and using third party products and services, you acknowledge that you have read and understood the terms and conditions (and privacy policy) of that third party and agree to by bound by them.

To the fullest extent permitted by law, CCIWA excludes all liability including for any direct, indirect or consequential loss or damage suffered by any person accessing and/or using third party products and services.


CCIWA is committed to protecting your privacy and ensuring that your contact with CCIWA is a safe and rewarding experience.  CCIWA has a privacy policy to manage privacy.  A copy of CCIWA’s privacy policy is available on our website.

By submitting a membership application form, you acknowledge that you have read and understood the CCIWA privacy policy and you agree with, and consent to, the practises described in that policy.


Changes to Terms and Conditions

From time to time, CCIWA may update these Terms and Conditions. The updated Terms and Conditions will apply to all memberships from the time of posting on our website and onwards.


In the event of any inconsistency between these Terms and Conditions and the Constitution, the Constitution prevails.


Any provision of, or the application of any provision of, these Terms and Conditions which is void, illegal or unenforceable in any jurisdiction does not affect the validity, legality or enforceability of that provision in any other jurisdiction or of the remaining provisions in that or other jurisdiction.

Governing Law

These Terms and Conditions are governed by the laws of Western Australia.  Each party irrevocably submits to the non-exclusive jurisdiction of the courts of Western Australia.


Membership, and the rights of being a CCIWA member, are personal to the member and are not transferable.

Member Terms and Conditions

If you supply your terms and conditions on any document at any time (including on purchase orders or other documents) your terms and conditions will be of no legal effect and will not constitute part of these Terms and Conditions for the provision of Membership Services, even if a representative of CCIWA signs a document that indicates that your terms and conditions apply.