Upcoming Training

CCI's highly-skilled team run countless training courses, specialising in safety, employee relations and leadership and communication, all of which are customisable to any business.

Safety

Safety Representatives Refresher

Health and Safety Representatives play a critical role as the communication link between workers and managers in the management of the day to day safety and health issues. This course will help to keep you up to date with your continued success as a Safety and Health Representative.

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Safety and Health Representatives Training

This course is designed to provide the knowledge and skills necessary to become an effective Safety and Health Representative (SHR), accredited by the OHS Commission. It will also ensure that participants gain confidence, allowing you to help improve the overall safety performance of your organisation.

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Workers' Compensation and Injury Management

Our Workers' Compensation and Injury Management Coordinator's course is designed for staff that have responsibility (either directly or indirectly) for managing workers' compensation claims and/ or injured workers in the workplace.

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Safety for Supervisors

Through a series of practical information delivery and exercises, this course will provide participants with relevant health and safety knowledge that can be directly applied within the workplace to encourage and support their team.

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Introduction to Safety

This practical, information-packed session will provide your employees with an understanding of their legislative OSH duties and responsibilities, equip them with the skills to identify and assess risk and enable them to communicate safety and health matters confidently with team members and their supervisors.

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OSH in an hour

Over the day, seven 1 hour OSH topics will be delivered. Choose to attend one, some or all - it's up to you!

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OSH Induction

Induction programs are essential for all new employees. The employer is responsible for ensuring that new employees are given introduction training. Let us deliver this necessary training for your new workers.

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Employee Relations

Managing Mental Health in the Workplace

This half day course is designed to assist managers, supervisors and HR to effectively manage these common scenarios.

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Managing the Poor Performer

This two day in-depth course is designed to give you or your managers the skills to improve your employee’s performance. Or if termination is needed, to have followed a process that will stand-up in the Fair Work Commission.

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Workplace Behaviour and Investigations

This course will assist participants to understand the current obligations for business, ensuring that your organisation develops and implements the most appropriate strategies to satisfy legal requirements as well as providing an understanding of the investigation process and how to address the common issues that arise during the process.

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Effective Recruitment & Selection

Exploring both the technical and practical aspects of recruitment and interviewing this course is designed to equip attendees with the knowledge and skills to confidently and competently recruit the right people for your business.

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Enterprise Agreements

This practical course explores the current requirements for enterprise bargaining under the Fair Work Act 2009 (Act) and provides a range of techniques and strategies aimed at helping employers effectively manage the process.

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Employment Law Fundamentals for Payroll Professionals

This course outlines the importantance of understanding where employee entitlements come from and how to interpret these entitlements to apply them in a practical sense.

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Employment Law Fundamentals - Part 1: The Basics

This course provides participants with an introduction to employment law. Participants will become comfortable with the basics of what they need to know in order to comply.

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Employment Law Fundamentals - Part 2A: HR is your responsibility

Designed for anyone who is responsible for a HR function, this course will provide participants with confidence to navigate the Fair Work Act 2009, an in-depth understanding of HR critical parts of the National Employment Standards, how these interact with other instruments and more.

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Leadership and Communication

Effective Presentation Skills

This course captures some strategies that we believe will benefit presenters to upskill and reflect on their delivery practice in a group based environment.

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Introduction to Supervision Part 1

This training will provide you with the information and skills necessary to transition smoothly from employee to supervisor, team leader or manager.

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Introduction to Supervision Part 2

This course will encourage you to reflect on your personal leadership style and consider how this impacts and drives your work area.

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Introduction to Mentoring

An essential aspect of staff engagement and retention is creating an environment that enables all staff members to be nurtured and grown through mentorship.

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Time Management

This course will provide participants with techniques and strategies to improve your work performance and manage your time effectively.

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Effective Communication and Customer Service Skills

This course is designed to provide skills for effective communication and building rapport, as well as assertive behavior when dealing with difficult people and situations.

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